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Privacy statement

Privacy Statement Casa Mare – Holiday Home Oostende

Last update: February 17, 2026

We, Renzo Wouters and Maarten Bleys, owners of the holiday home Casa Mare, located at Van iseghemlaan 38 in Oostende, attach great importance to protecting your personal data. Below you will find how we handle your data in the context of renting our holiday home.

1. Contact information

• Owner/Responsible Person: Renzo Wouters and Maarten Bleys

• Email address: renzo@benvolios.be

• Phone number: +32486 180 814

2. What data do we collect?

We can collect the following personal data when you book a stay at Casa Mare:

• Name, address and contact information (email and phone number)

• Payment details (only for processing the payment)

• Any preferences or comments regarding your stay

• Identity data (optional, if required by law for registration)

3. Purposes of data processing

Your personal data will be used exclusively for:

• Managing your reservation and stay

• Communication with you about your booking

• Financial administration and payment processing

• Legal obligations (e.g., registration with local authorities, if applicable)

4. Legal basis for processing

We process your personal data on the basis of:

• The execution of a contract (your reservation)

• Legal obligations

• Legitimate interest (e.g., safe management of our accommodation and communication with guests)

5. Retention period

Your data will be stored for as long as necessary to properly handle your booking and comply with legal obligations. Usually, this means a maximum of 7 years for administrative and tax purposes.

6. Sharing of data

We only share your data with third parties when necessary for:

• Payment processing

• Legal obligations

• Managing your stay (e.g., cleaning services, maintenance)

We do not sell or rent out your data to commercial parties.

7. Data security

We take appropriate technical and organizational measures to protect your data against loss, theft, or unauthorized use.

8. Your rights

You have the right to:

• Request access to your personal data

• Request correction or supplementation

• Request deletion or restriction of processing

• Object to the processing of your data

• File a complaint with the Belgian Data Protection Authority (GBA) via www.gegevensbeschermingsautoriteit.be

9. Contact for privacy questions

For questions or requests regarding your personal data, you can contact us at:

• Email: renzo@benvolios.be

• Phone: +32486 180 814