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Privacy statement

Privacy Statement – Casa Mare Oostende

1. Who are we

Wouters Renzo - Maarten Bleys 

Lierseweg 21 , 2200 Herentals , Belgium 

Renzo@benvolios.be

+32 486 180 814 

We are responsible for the processing of personal data as described in this privacy statement.

2. Which personal data do we process

We process personal data that you yourself provide to us, for example when making a reservation or submitting an inquiry. This can include:

Name and surname

Address details

Phone number

Email address

Payment details

Data about your stay (arrival and departure date, number of people)

Any additional information you voluntarily share with us

3. For what purpose do we process personal data

We process your personal data for the following purposes:

Handling reservations

Executing the rental agreement

Communication about your stay

Processing payments

Compliance with legal obligations (such as accounting and retention requirements)

4. Grounds for processing

We only process personal data when this is permitted on the basis of the GDPR, such as:

For the execution of an agreement

To comply with a legal obligation

On the basis of your consent

On the basis of a legitimate interest (e.g. customer communication)

5. Sharing personal data with third parties

We only share your personal data with third parties when necessary for our service provision or to comply with a legal obligation. Think of:

Payment providers

Accounting or administrative office

Any booking platforms

We enter into a processor agreement with parties that process data on our behalf.

6. Retention periods

We do not store your personal data for longer than necessary for the purposes for which they were collected, unless we are legally required to retain data for a longer period.

7. Security of personal data

We take appropriate technical and organisational measures to secure your personal data against loss, misuse and unauthorised access.

8. Your rights

You have the right to:

View your personal data

Have your data corrected or deleted

Object to the processing

Withdraw your consent

File a complaint with the Belgian Privacy Commission

You can contact us for this via the contact details mentioned above.

9. Changes to this privacy statement

We reserve the right to change this privacy statement. The most up-to-date version is always available at www.casa-mare.be